Shipping
No, we do not ship to PO Boxes at this time. Your order may be canceled if you enter a PO Box for the shipping address.
Our orders are shipped within 1-4 business days from when you place your order. Once it's been shipped we will email you a tracking number so you can track it. Delivery estimates vary based upon where the order is shipping to but most orders deliver within 4 - 8 days after we ship your order.
We will send you an email with your tracking number. Please track the order on the carrier website.
No. It is up to the customer to be aware of shipping meltable items during the summer months. Please plan accordingly as refunds will not be given for items that have melted during transit.
Discount Policy
We offer a multiple item discount of 10% when you buy 2 or more items. However, some products are subject to manufacturer Minimum Advertised Price (MAP) policies, which limit how much we can discount certain items. When MAP restrictions apply, you'll automatically receive the maximum discount we're legally allowed to offer - even if it's less than the full 10%. Rest assured, you're always getting the lowest possible price we can provide.
Returns
Should you need to return your order please email us within 30 days of receiving your order at customerservice@orcamarket.com to obtain a RMA number and detailed instructions for returning your order.
My Account
Please click on forgot password or username and it will send you a temporary password so you can reset it.
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